Your privacy is our priority. Learn how we collect, store, and protect your personal data as a registered live casino player on our platform.
Six core principles that shape how Live Casino Express handles the personal data of every Malaysian player
All your personal information is encrypted using SSL 256-bit technology and stored on secure servers accessible only to authorised personnel.
Live Casino Express has never sold, rented or traded players' personal data to any third party for marketing purposes without your explicit consent.
We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary data protection legislation safeguarding the privacy rights of Malaysians.
You have the full right to access, correct, download or request deletion of your personal data at any time through your account settings or by contacting our support team.
Your data is retained only for as long as necessary for the stated purposes or as required by Malaysian law. Data that is no longer needed will be securely deleted.
In the event of any security incident involving your data, we will notify you within 72 hours and take immediate remediation steps.
Last Updated: 1 January 2026. This Privacy Policy explains how Live Casino Express collects, uses, discloses, and protects your personal information when you use our platform live casino us. We are committed to protecting the privacy of every Malaysian player who entrusts us with their personal information.
Live Casino Express ("we", "our platform") is an entertainment platform operator live casino operating for Malaysian players. We understand that your trust is our most valuable asset, and protecting your personal information is a responsibility we take seriously.
This Privacy Policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. This document outlines your rights as a data subject and how you may exercise those rights in relation to the personal information you share with us while using the platform live casino us.
By registering an account or continuing to use our services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
To provide the service live casino that is safe, fair, and high-quality for Malaysian players, we collect several categories of personal information. Below is a full list of the data we collect and the reasons for doing so:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Identity verification (KYC), 18+ age eligibility |
| Contact Information | Malaysian phone number, email address | Account communications, security notifications |
| Financial Data | E-wallet account numbers (Touch 'n Go, GrabPay), FPX details | Processing MYR deposits and withdrawals |
| Usage Data | Live casino game records, betting history, session duration | Responsible gaming oversight, platform improvements |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Location Data | General location based on IP (state within Malaysia) | Regional eligibility verification, security |
Note: We never store your credit card numbers or online banking passwords. All payment transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay are processed directly through certified, secure payment gateways.
Live Casino Express collects personal information through several transparent and lawful methods. We ensure that data collection is carried out fairly and does not exceed what is necessary for the stated purposes:
We use collected personal information solely for lawful purposes directly related to the delivery of our services live casino us to Malaysian players. Below is a full list of the purposes for which your data is used:
Data Minimisation Principle: We only collect data that is strictly necessary for the stated purposes. We do not engage in excessive data collection or retain data beyond what is required. This is our commitment to protecting the privacy of every Malaysian live casino player.
Live Casino Express does not sell, rent, or trade players' personal information to third parties. However, there are limited situations where we need to share your information with specific parties for operational purposes:
All third parties with whom we share data are bound by strict confidentiality agreements and are required to handle your data in accordance with data protection standards equivalent to, or higher than, our own.
Protecting players' personal data live casino is our technical and operational priority. We invest in the latest security infrastructure to ensure your information remains protected at all times:
Your Security Measures: While we provide robust technical safeguards, the security of your account also depends on your own actions. Please use a strong, unique password, never share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.
Live Casino Express adheres to the principle of data minimisation, retaining personal information only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law:
Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal information we hold about you as a player live casino:
You have the right to request a copy of all personal data we hold about you. We will provide this within 21 days of receiving your request.
If any information we hold about you is inaccurate or out of date, you have the right to request a correction free of charge.
You may request the deletion of your personal data, subject to any legally mandated retention requirements.
You may object to the processing of your data for direct marketing purposes at any time, and we will cease using your data for that purpose.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider, should you choose to do so.
Under certain circumstances, you may request that we restrict the processing of your data while a dispute or review is pending.
How to Exercise Your Rights: To submit any request relating to your privacy rights, please contact our data protection team by email at support@livecasino.express stating "Data Privacy Request" in the subject line. We will respond within 14 business days.
Platform live casino we use cookies and similar tracking technologies to enhance the player experience, maintain session security, and understand how Malaysian players interact with our platform. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Core platform functionality, login session management, security | Session / 24 hours | |
| Preference Cookies | Saving your language preference, time zone, and display settings | 12 months | |
| Analytics Cookies | Analysing usage patterns to improve the platform | 13 months | |
| Marketing Cookies | Delivering relevant advertisements and promotions to players | 30 days |
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the platform's functionality live casino us. For optional cookies, you may withdraw your consent at any time through your account settings.
Platform live casino Live Casino Express is strictly for individuals aged 18 and above. We do not knowingly collect or store personal information from anyone under the age of 18.
Should we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who believe their child has registered on our platform are welcome to contact us immediately at support@livecasino.express.
Our platform may contain links to third-party websites or services from time to time. Live Casino Express is not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policy of each website you visit independently. This Privacy Policy applies solely to information collected by the Live Casino Express platform.
Live Casino Express reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or service improvements. Registered players will be notified of any material amendments through:
The "Last Updated" date at the top of this document will always reflect the current version of the Privacy Policy in force. We encourage you to review this page periodically. Continued use of the platform after any amendments take effect will be considered acceptance of the updated terms.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data as a player live casino, please reach out to us through the following channels:
We are committed to responding to all privacy enquiries within 14 working days. For complaints that cannot be resolved internally, you have the right to refer your case to the Department of Personal Data Protection Malaysia under the Ministry of Digital.
Create a free account today and enjoy a live casino experience that is secure, transparent, and backed by the highest privacy standards for Malaysian players.